Information Collection
Personal Information
We collect personal information to provide you with the best possible care and service. This may include your name, contact details, medical history, and payment information. We gather this information through various means, including forms you fill out on our website, during appointments, and through our customer service interactions.
Use of Information
Purpose
The personal information we collect is used to:
- Provide and manage healthcare services
- Schedule and confirm appointments
- Process payments and insurance claims
- Communicate with you about your treatment and our services
- Improve our services and patient experience
- Comply with legal and regulatory requirements
We may also use your information to send you health-related notifications and promotional materials about our services, with your consent. You can opt out of these communications at any time.
Information Sharing
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Healthcare providers involved in your treatment
- Insurance companies for billing and payment purposes
- Third-party service providers who assist us in our operations, such as IT support and billing services
- Legal and regulatory authorities as required by law
All third parties with whom we share your information are required to protect your privacy and use your information only for the purposes we specify.
Data Security
We implement a variety of security measures to protect your personal information. These include physical, technical, and administrative safeguards to prevent unauthorized access, use, or disclosure of your data. While we strive to protect your information, no security system is completely foolproof, and we cannot guarantee the absolute security of your data.
Your Rights
You have the right to:
- Access your personal information and request a copy
- Correct any inaccuracies in your information
- Request the deletion of your information, subject to certain legal and contractual restrictions
- Object to or restrict the processing of your information
- Withdraw your consent to the use of your information at any time
To exercise these rights, please contact us using the contact details provided at the end of this policy.
Cookies and Tracking
Our website uses cookies and other tracking technologies to enhance your browsing experience and gather information about how you use our site. You can manage your cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the last revision.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
City Dialysis Centre
Pillar No.77, Nirog Hospital
Bailey Rd, Mali Tola, Raja Bazar
Sheikhpura, Patna, Bihar 800014
Phone: +91-9771465188
Email: Citydialysiscentre@gmail.com
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for trusting City Dialysis Centre with your healthcare needs.